Are you tired of experiencing GOTV errors like e16 error, e38-32 error, e66-32, or e017-0 while trying to watch your favorite TV shows? Don’t worry; you are not alone. GOTV errors are common and can be frustrating. In this article, we will discuss five quick fixes to help you solve your GOTV error in minutes.
Table of Contents
- Introduction
- Reboot Your GOTV Decoder
- Check Your Signal Strength
- Update Your GOTV Software
- Reset Your GOTV Decoder
- Contact Your Service Provider
- Conclusion
- FAQs
1. Introduction
GOTV is a digital terrestrial television platform owned by Multichoice that provides affordable TV content to its subscribers. However, subscribers often face errors while trying to watch their favorite TV shows. In this article, we will discuss five quick fixes to help you solve your GOTV error in minutes.
2. Reboot Your GOTV Decoder
If you are experiencing GOTV errors, the first thing you should try is to reboot your decoder. At times, a simple reboot can fix your Gotv error problem. To reboot your decoder, follow these simple steps:
- Turn off your decoder and remove the power cable from the wall socket.
- Wait for about 30 seconds and plug the power cable back into the wall socket.
- Wait for the decoder to reboot (this may take a few minutes) and try to watch your TV again.
3. Check Your Signal Strength
Another reason why you might be experiencing GOTV errors is a weak signal. In other to check the strength of your signal, follow these steps below:
- Locate the “Menu” button on your remote and press it to see an option on your screen.
- Select “Advanced Options.”
- Select “Installation.”
- Select “Signal Information.”
- Check the signal strength and quality.
If the signal strength is weak, you may need to adjust your antenna or contact your service provider.
4. Update Your GOTV Software
GOTV regularly releases software updates to improve the user experience and fix bugs. If you are experiencing GOTV errors, it’s possible that you need to update your software. Here’s how to do it:
- Find the “Menu” button on your remote and press it.
- Select “Advanced Options.”
- Select “Installation.”
- Select “System Upgrade.”
- Select “Upgrade Software Now.”
Wait for the upgrade to complete, and your decoder will reboot automatically. Try to watch your TV again.
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5. Reset Your GOTV Decoder
If you have tried all the above fixes and you are still experiencing GOTV errors, you may need to reset your decoder to its default settings. Here’s how to do it:
- Press the “Menu” button on your remote control.
- Select “Advanced Options.”
- Select “Installation.”
- Select “Reset Factory Settings.”
- Enter the default PIN (0000).
- Confirm the reset.
Wait for the decoder to reboot, and try to watch your TV again.
6. Contact Your Service Provider
If you have tried all the above fixes and you are still experiencing GOTV errors, you may need to contact your service provider for assistance. They will be able to troubleshoot your decoder and provide you with a solution. You can get in touch with them here: GOTV Facebook page , just chat with them on the page and they will reply to you in sort of time because they are online 24/7.
7. Conclusion
GOTV errors can be frustrating, but they can be fixed quickly by following the steps outlined in this article. Rebooting your decoder, checking your signal strength, updating your software, resetting your decoder, and contacting your service provider are quick fixes that can solve your GOTV error in minutes.